Trusted person or reference person?

Who is the support person?

This is a person of legal age, designated by the patient in advance (family member, friend, neighbor, attending physician, etc.) to receive medical information and report the patient's wishes if he or she is unable to express his or her wishes. It is important for this person to have in-depth discussions with the patient, in order to best convey his or her wishes, since he or she will be speaking on behalf of the patient and not in a personal capacity. This designation is forensic and must be made in writing, on plain paper or on the form provided by the ICU. The document must specify the contact details of the trusted support person, and include the signature of both the patient and the designated trusted support person. The trusted support person may have a copy of the advance directives in his or her possession, so that he or she can refer to them at the appropriate time. The designation of a trusted support person may be reviewed and revoked at any time.

And in the absence of a formally designated trusted support person?

The care team will ask you to designate a reference person among the people who will be visiting the patient. This person will receive the most important information about the patient, and will act as a link between the care team and the patient's relatives. The reference person has no particular legal status, but is a valuable point of reference for caregivers.

Remember to give this person's contact details to the care team from day one, so that they can be reached in an emergency. You can contact the caregivers for news by telephone at any time, 24 hours a day. However, for reasons of professional secrecy, sensitive medical information will only be released on the spot. The nursing team will be happy to meet with you and provide any explanations you may require. Find out more about visiting.